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FAQs
Clear, direct answers to the questions that come up most often.
Search FAQs
What is Dashii?
How do I use Dashii?
Who is a Dasher?
Who is a Receiver?
How do I create a Dashii QR code?
How do Dashers send a tip?
Do I need a Dashii tag to send money?
Is Dashii safe?
Why do I need to provide my BVN?
Does Dashii store my BVN?
What payment methods does Dashii support?
I can't use Google Pay or Apple Pay to make a transaction.
Are there fees on transactions?
Why do transactions of ₦10,000 and above have an extra ₦50 charge?
How long does it take for a transaction to reflect after the giver sends it?
Will I receive a notification when I am credited?
Will I receive a refund if my payment fails and I am debited?
Why didn't my bank transfer confirm automatically?
What happens if I send the wrong amount?
How long do I have to complete a bank transfer?
What happens if my payment times out?
How do I know if my payment was successful?
What happens if I accidentally pay twice?
Who can use Dashii to receive money?
Can I update my linked bank account later?
Can international Dashers tip?
Who do I contact if I have an issue?
